Are you sure you don't want to finilize your Prada account?

FAQs

Information & Sizes

Our e-Store offers a wide selection of Products from the latest Prada collections, and our catalogue is regularly updated with new arrivals.

If the item you are looking for online is unavailable, we invite you to visit our Store Locator and contact your nearest Store to discover similar Products.

Each Product page will include a size guide with general size conversions to help determine your best fit. 

Please note that any measurements of the Products given are approximate only, and colours, fabrics and designs of the Products displayed, and the Products delivered to the Customer, may vary in minor respects.

Find in stores

Click HERE to locate a certain item in our Stores and contact the store. You can also request an appointment in any of the listed stores.

Request appointment in Store (specific product)

From our Product Page, you can use this tool to request an appointment for this specific Product in any of the listed Stores.  You will also be able to select your preferred date and time frame for the visit.

Request appointment in Store (generic visit)

From our home page, you can use this tool to request an appointment to visit any of the listed Stores.  You will also be able to select your preferred date and time frame for the visit.

Require assistance?

You can contact our Client Service at toll-free +800 77232 000 (+800 PRADA 000), 7 days a week, 6AM – 7PM  Thailand local time, by e-mail at client.service.apac@prada.com, through the dedicated “contact us” section or per livechat on www.prada.com.